SHIPPING INFORMATION

Important: We may not send orders out on the same day as you placed them, orders received after noon will be processed the following day. All available options will be shown on the check out page in the drop down, please make sure you view all options (they are sorted in price order), as we cannot change your selection once you have paid and checked out.

USA & TERRITORIES

We offer FREE shipping for all retail orders of $85 or more and for all orders we offer fixed rates based on the weight of the products on the order which allows for additional packaging. *Rates effective 1/27/2019

USPS First Class Package

  • Available up to 15oz only
  • Price based on Zone and Weight
  • Delivery between 3 and 6 business days

USPS Priority Mail

  • Up to 3.5lbs - $7.95
  • Over 3.5lbs - $13.95
  • Delivery between 2 and 3 business days

FedEx 2nd Day

  • Up to 5.5lbs - $9.95
  • Over 5.5lbs- $15.95
  • Delivery 2nd business day

USPS Express Delivery

  • Up to 3.5lbs - $26.20
  • Over 3.5lbs - Priced by weight
  • Delivery either 1 or 2 business days

FedEx Ground Services

  • FedEx Home Delivery (Residential Addresses) - priced by weight and zone
  • FedEx Ground (Commercial Addresses) - priced by weight and zone
  • Delivery between 3 and 5 days

FREE DELIVERY 4 to 7 Days

The carrier for shipping FREE delivery orders will be determined during the packing process, we may send your order by USPS or FedEx on the weight and zone. 

  • Upgrade with USPS Priority Mail - $7.95

CANADA

USPS and FedEx shipping options are also available for customers in Canada, All prices are calculated based on your order weight and delivery address, the followings services are available:

  • FedEx Ground
  • USPS First Class Package (upto 4lbs)
  • USPS Priority Mail

Canadian Deliveries - you are responsible for any taxes and duties due.

INTERNATIONAL SHIPPING - WE SHIP WORLDWIDE*

Depending on your country, we offer flat rates for USPS International Priority Mail based on how much we think we can fit into the flat rate packages. When we come to packing your order, if we can fit it into a smaller and cheaper package we will refund the difference in the shipping cost between the two. If your order has to go into a larger package, we pay the difference ourselves.

Flat Rate USPS International Priority Mail approx. weights

  • Upto 3.5lbs will go into a Padded Envelope
  • 3.5lbs to 9lbs will go into a Medium Box
  • 9lbs to 15lbs will go into a Large Box

We also offer all rates calculated by USPS and based on weight, service and country.

You are responsible for any taxes and duties due.

*Please note there are a few countries which are embargoed by the US Government, which we cannot ship to - these countries will not appear in the drop down menu when calculating you shipping or adding your shipping address.

FedEx International Economy & Priority

These services are priced by weight and the cost will be shown during checkout. Priority takes between 2 and 5 days to reach while economy can takes an additional 5 days - these times exclude any delays in customs. You are responsible for any taxes and duties due.

YOU MUST ENTER YOUR POSTCODE/ZIP AND COUNTRY TO SEE THESE PRICES IN THE CART


Returned Packages

In the event your order is returned to us for any reason, (including but not limited to; incorrect address, unknown address, refused, no forwarding address, no mail receptacle), you will have two options;

  • Resend the package - with additional charge for actual postage
  • Refund the order - less unauthorized return handling fees and shipping paid (in the event of free shipping, there is an additional $9.95 fee to cover the original shipping)

Please ensure your shipping address is correct before you checkout.